Souma Basu
Technology and business leader helping organizations turn AI, enterprise platforms, and transformation programs into lasting business value across insurance, banking, and capital markets.
For more than fifteen years I have partnered with business and technology leaders on large-scale transformation: modernizing core platforms, bringing applied AI into regulated operations, and aligning people, process, and technology with strategy. I write here about what actually works in practice.
AI-Powered Data Transformation: Modern Solutions for Insurance and Beyond
A practical, easy-to-read guide for leaders and practitioners who want to understand data and AI without getting buried in difficult jargon. Written entirely from real-world experience on live insurance and financial services programs, it breaks down data governance, integration, and AI readiness in simple, relatable terms, focused on what actually works in regulated environments.
By Souma Basu, with co-authors Pankaj Pant, Anshul Kaushik, and Satya Prakash.
Get the book on Amazon →The latest brief
Capability Is Cheap. Readiness Is Not.
The 2026 Stanford AI Index shows a widening gap between what AI can do and what organizations are prepared to govern, absorb, and operate.
Read the full insight →Recent thinking
The hidden cost of cutting people to "save money" with AI
Workers are also customers. New research shows AI-driven layoffs can shrink the pie for everyone, while the true cost of running AI is badly underestimated.
How OAC Will Reshape Connected & Autonomous Cars and the Future of Insurance
Over-the-Air Computation could let networks deliver risk signals instead of raw telemetry, changing the economics of telematics and how insurers underwrite connected and autonomous vehicles.
Selling AI to U.S. Financial Institutions: The Real Challenge Is Trust, Not Technology
Banks and insurers don't buy the most advanced AI. They buy evidence, transparency, and compliance. Winning in financial services means building trust before scale.
Precision Pricing in Life and Annuities: A Machine Learning Approach
From data architecture and governance to GLMs, XGBoost, and lapse modeling, how machine learning sharpens pricing precision in life and annuities.
Artificial Intelligence's Role in Transforming the TPA Landscape in Life Insurance and Annuities
AI is moving third-party administrators from legacy back-office processing to strategic partners, reshaping intake, servicing, claims, reporting, and the workforce itself.
Where I focus
Published thought leadership
AI-Powered Data Transformation: Modern Solutions for Insurance and Beyond
Co-authored with Pankaj Pant, Anshul Kaushik, and Satya Prakash. A practical guide to data governance, integration, and AI readiness for regulated industries, written from real-world experience on live insurance and financial services programs. The goal: help readers move from project execution to confident, defensible decision-making that creates lasting value.
AI Driven Predictive Modeling Techniques for Improving Risk Assessment and Policy Management in Modern Insurance Systems
Insurance systems can now be more precise, scalable, and flexible thanks to rapid AI development. This work introduces AI-driven predictive modeling. It improves policy management and risk assessment via gradient boosting machines, deep neural networks, and ensemble learning. Advanced data preprocessing, feature selection, and model optimization were used to process health, vehicle, and property insurance data. Using new data streams to update risk ratings makes policy ideas and real-time premium modifications more detailed. SHAP-based interpretability tools promote open decision-making, which aids rule-following. Experiments used 1.2 million anonymized insurance records. Models were 15.4% more accurate at predictions, 17.8% less likely to give false positives, and 21% faster at policy adjustments than regular statistical models. Customer satisfaction increased 13%, indicating that individuals trust AI-assisted decisions. Co-Author: Pankaj Pant; Anshul Kaushik; Satya Prakash; Tarun Goma
Work with me
Keynote Speaking
Talks on applied AI in financial services, insurance platform modernization, and leading large-scale transformation, grounded in real programs rather than theory.
Strategic Advisory
Advisory for executives on AI strategy, enterprise architecture, platform selection, and transformation delivery across insurance, banking, and capital markets.
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